Frequently Asked Questions
Are your products physical or digital?
All products sold on Printable Planner are digital downloads only. No physical products will be shipped.
How do I receive my files?
After purchase, your files will be available instantly through the download page and confirmation email.
What file formats do you offer?
Most products are delivered in PDF format. Some listings may also include PNG, JPG, or ZIP files depending on the product.
Can I print the files?
Yes! Our products are designed for both digital use and home printing unless stated otherwise.
Do you offer refunds?
Due to the digital nature of our products, refunds are generally not accepted. However, if you experience any issue with your files, contact us and we’ll gladly help.
Can I use the products commercially?
Unless otherwise stated in the listing, all products are for personal use only.
I cannot download my files. What should I do?
Please contact hello@printable-planner.shop and we’ll assist you as quickly as possible.